Legal
Accessibility Statement
Everyone should be able to read about us, find the menu and get in touch. Here is what we do to make that true, and how to tell us when we fall short.
Our commitment
We aim for this website to meet the Web Content Accessibility Guidelines (WCAG) 2.1 at level AA, in line with Ontario's accessibility standards (AODA). We test it and keep improving it.
What we have done
- The whole site can be used with a keyboard, with visible focus on interactive elements.
- Photos have text descriptions, and form fields have clear labels and error messages.
- Text is set at a comfortable size and contrast, and the layout adapts from phones to large screens.
- Animation and smooth scrolling are switched off or simplified if your device is set to reduce motion.
- The menu, events and shop are real text, not images of text.
Known limitations
Some pages use scroll-driven animation and large display type. We provide a simpler version for people who prefer reduced motion, but if you find part of the site hard to use, we would like to know. The Coffee Pong game needs a pointer or touch and is not accessible to everyone; the rest of the site never depends on it.
Visiting the café
If you want to confirm access, seating or a quiet time before you visit, get in touch and we will help. You can also use the Plan a Visit form on the site and tell us what you need.
Tell us about a problem
If something on the site is hard to use, or you need information in another format, please tell us. We reply within 5 business days and will tell you what we can do and by when.
Heaffles, 1550 Kingston Rd, Pickering, Ontario L1V 1X6. Email info@heaffles.com or call +1 (647) 207-0709.
This page is a plain-language summary and is not legal advice. Questions about it are always welcome.