Terms of Use

This website is run by Heaffles, 1550 Kingston Rd, Pickering, Ontario. It shares our menu, events, shop, journal and club, and lets you contact us. We do our best to keep it accurate and up to date, but it is provided "as is".

Menu items, prices, hours and promotions can change without notice. The prices in our café are the ones that apply.

Allergens. Our kitchen handles wheat, dairy, eggs, nuts and other allergens. Gluten-free and vegan waffles need 24 hours' notice, and we cannot guarantee that any item is free of traces of allergens. Please tell us about allergies before you order, in person or through our visit request form.

Pickup orders and gift cards are handled by Toast. Their terms and privacy policy apply to those transactions, and we are not responsible for their service. Gift card terms are shown when you buy.

Daily promotions are listed on our Promos page and are for in-café redemption only, while they run. They cannot be combined unless we say so, have no cash value, and may be changed or ended at any time. "Mention the website at the counter" means exactly that.

The Fika Club is free. Perks are a courtesy and may change. Member-only events are open to members only, and event details, times and capacity can change. We may cancel or refuse entry to an event if we need to, and will refund anything you paid us directly.

Please do not misuse the site: no attempts to break, overload or scrape it, no automated form submissions, and no content that is unlawful or abusive. In Coffee Pong, choose a respectful player name. We may remove names or scores without notice.

The Heaffles name, logo, photos, writing and design belong to Heaffles or its creators, and are protected by copyright. You may share links and short quotes with credit. Please do not copy or reuse them for commercial purposes without asking.

To the fullest extent the law allows, Heaffles is not liable for indirect or consequential losses arising from your use of this website, or for third-party sites we link to. Nothing here limits any rights you have under Ontario consumer protection law, or any liability that cannot be excluded.

These terms are governed by the laws of Ontario and the federal laws of Canada that apply there. Disputes will be decided by the courts of Ontario.

We may update these terms and will change the date above when we do. Questions? Heaffles, 1550 Kingston Rd, Pickering, Ontario L1V 1X6. Email info@heaffles.com or call +1 (647) 207-0709.